Understanding your event
Tell us what you are organising, where and when it takes place and how many visitors you expect. We also discuss the activities, audience and any points to consider at the venue.
Clear agreements beforehand, visible presence during the event and clear communication during incidents.
Every event is different. These six steps outline how we work together, from the first conversation to the review afterwards.
Tell us what you are organising, where and when it takes place and how many visitors you expect. We also discuss the activities, audience and any points to consider at the venue.
Based on your enquiry, we discuss the first-aid cover that suits your event. We agree on staffing, hours and equipment, and set out the arrangements in the quote.
Before the event, we agree on the first-aid post location, site access and our contact person. The team receives a briefing on the programme, venue and agreed arrangements.
During the agreed hours, our team is available to visitors, participants and staff. Depending on the event, we work from a first-aid post, with mobile patrols or a combination of both.
When a report comes in, the team assesses the situation and provides first aid. We keep in contact with the organiser and relevant partners. If further help is needed, we contact emergency services and arrange the handover.
After our shift, we coordinate the wrap-up with the organiser. We discuss relevant points and possible improvements for a future edition. Any follow-up arrangements are agreed together.
This information helps us discuss your request and coordinate the cover for your event.
Still working out the details? Get in touch. We can help you consider what your event needs.